FAQS
What is CanvasCity?
The CanvasCity is a leader in digital visualization and immersive solutions for design, construction, and real estate. We turn ideas into compelling visual experiences, allowing clients to explore and share real or virtual spaces seamlessly.
Using innovative technology, we simplify complex processes, helping businesses captivate audiences, make faster decisions, and bring visionary concepts to life with precision. At The CanvasCity, we don’t just create visuals—we craft inspiring experiences that transform how spaces are perceived.
What services do you offer?
- RealSpace Tour – Transform Real Spaces into Immersive Digital Twins
RealSpace Tour captures and digitizes physical environments, creating immersive digital twins for seamless remote exploration. Using advanced 3D scanning technology, we transform real spaces into interactive virtual experiences accessible from any device with a single click. Compatible with VR headsets for an enhanced experience, this solution is ideal for real estate, retail, hospitality, and designer portfolios. It allows clients to explore properties and spaces remotely as if they were there in person.
2. VirtualSpace Tour – Bring 3D Models to Life Before Construction
VirtualSpace Tour converts 3D models into fully immersive digital twins, enabling users to walk through and interact with design projects before they are built. This cutting-edge solution allows designers, developers, and investors to visualize, refine, and present their concepts with stunning realism. Accessible from any device and enhanced with real-time interaction, VirtualSpace Tour is the ultimate tool for interior designers, real estate, and developers looking to sell their ideas with confidence
Which industries do you work with?
We serve design, retail, development, and real estate industries with digital twin and immersive visualization solutions, enhancing presentations, decision-making, and audience engagement.
- For Designers:
Elevate design presentations with immersive virtual spaces. Transform concepts into interactive environments, streamline workflows, and reduce revisions with VirtualSpace Tour.
- For Retail:
Turn stores into digital shopping destinations with RealSpace Tour. Let customers explore remotely, boost engagement, and create a standout online presence.
- For Developers:
Present and sell projects before construction with VirtualSpace Tour. Use VR and 3D models to bring developments to life, accelerate decisions, and secure investments.
- For Real Estate:
Showcase properties with immersive virtual tours using RealSpace Tour. Increase engagement with virtual staging and let buyers explore listings remotely.
How can CanvasCity help with my design or construction project?
- Visualize Before Building: Turn 3D models into interactive digital twins with VirtualSpace Tour, allowing clients to experience spaces pre-construction, improving communication and reducing revisions.
- Bring Projects to Life: Replace static renderings with immersive tours, helping clients and investors make faster, confident decisions.
- Simplify Collaboration: Enable remote teamwork with virtual walkthroughs, allowing instant feedback and reducing misunderstandings.
- Showcase Existing Spaces: Use RealSpace Tour to digitize real-world spaces for remote access, ideal for marketing, presentations, and client engagement.
The CanvasCity transforms designs into immersive experiences that inspire, engage, and drive success.
What is a VirtualSpace tour?
A VirtualSpace tour is an immersive experience that allows users to digitally explore an architectural space before its construction or remodeling. Through virtual reality (VR) technology or interactive 3D tours, users can navigate the design, change perspectives, and evaluate project details in real time.
What are the benefits of using virtual reality in design projects?
- Realistic Visualization: Experience designs in immersive 3D before construction.
- Clear Communication: Simplify complex ideas and reduce misunderstandings.
- Faster Decisions: Clients interact with designs in real time, speeding up approvals.
- Cost Savings: Identify issues early to avoid costly revisions.
- Remote Collaboration: Review and provide feedback from anywhere.
- Engaging Presentations: Captivate clients with immersive experiences.
- Design Testing: Experiment with materials and layouts virtually.
VR enhances efficiency, creativity, and client satisfaction in design projects.
Do you offer interactive virtual tours?
Yes, The CanvasCity offers interactive virtual tours that allow users to move freely through spaces and explore different angles, materials, and configurations.
Can I make real-time modifications to 3D models?
No, real-time modifications cannot be made within the virtual tour environment. To apply changes, you must first update the 3D model separately and then re-integrate it into the tour for visualization.
What is the difference between a rendering and a virtual tour?
A rendering is a high-quality static image that showcases an architectural space with great detail, but it offers only a fixed perspective. In contrast, a virtual tour provides an immersive, interactive experience that allows users to explore the space freely from multiple angles, enhancing engagement and decision-making. This dynamic presentation helps clients better visualize the design, fostering a stronger emotional connection and increasing confidence in their investment.
Can you convert my blueprints into a VR experience?
Yes, we can transform architectural blueprints into virtual reality (VR) experiences. Using CAD, SketchUp, Revit, and other formats, we generate interactive 3D models that allow users to explore the space before construction. Contact us for more information.
How does the workflow process with The CanvasCity work?
Our workflow consists of the following stages:
- Initial consultation – We assess the project's needs and define objectives.
- File submission – We receive 3D models and references of the required finishes, such as final renders or real photos.
- Model development – We create or refine the 3D model based on the provided files.
- Virtual tour production – We generate the content for VirtualSpace Tour and create the interactive tour.
- Review and adjustments – We send a preliminary version for review and apply the requested changes.
- Final delivery – We provide the link to the VirtualSpace Tour, optimized for virtual reality use, website integration, or interactive visualization, enhancing communication and project understanding on-site.
What information do you need to start a project?
To begin, we need:
- Project name to be displayed
- 3D Model on the following compatible formats: (.skp), (.fbx), (.gltf), (.3ds), (.3dm), (.dwg), (.drs), (.lsf).
- Logo
- Your copyright (Name of your business or brand as you wish to appear as a watermark)
- Music track (optional)
- Reference render to compare and match looks after the tour creation.
How long does it take to create a virtual tour?
The production time varies depending on the project's complexity. Generally:
- A basic virtual tour takes 2 to 5 days.
- A more detailed and customized tour takes 1 to 2 weeks.
- The exact time frame depends on the level of detail, number of adjustments, and model complexity.
What software is compatible with CanvasCity for viewing tours?
CanvasCity is compatible with any software that allows visualization through a web browser, including:
- iOS
- macOS
- Windows
- Linux
- ChromeOS
- Android
Additionally, it is compatible with virtual reality devices, enabling an immersive experience accessible from various platforms.
What happens if my model is in another software?
If your model is in a different software, you can export it in .fbx format to ensure compatibility with VirtualSpace Tour:
- Blender → Export to .fbx
- Revit → Export to .fbx
- 3ds Max → Export to .fbx
- Archicad → Export to .fbx
Which 3D model formats are compatible with the virtual tour service?
The following 3D model formats are compatible with CanvasCity for the creation of VirtualSpace Tour:
- SketchUp (.skp)
- Autodesk FBX (.fbx)
- glTF (.gltf)
- 3D Studio (.3ds)
- AutoCAD (.dwg)
- Rhino (.3dm)
How do you ensure the quality of renders and tours?
Our team follows strict quality standards, ensuring:
- Detailed and optimized 3D models for realism.
- Realistic lighting and materials, based on real-world references.
- Performance testing on virtual tours for a smooth experience.
Client reviews for adjustments and improvements before final delivery.
Can I request changes once the project has started?
Yes, you can request changes, but this may affect delivery times. Adjustments within the defined scope are made, but major modifications may incur additional costs and extended timelines.
Can my virtual tour have music?
Yes, we can integrate background music into your virtual tour to enhance the experience. You can provide your audio files MP3
Do I need special equipment to experience the tour?
No, you do not need special equipment to experience the virtual tours. They can be accessed from any device with a web browser. However, for a more immersive experience, we recommend using VR headsets such as Oculus Quest or HTC Vive.
Can they be viewed on mobile phones or tablets?
Yes, our virtual tours are fully compatible with mobile phones and tablets. They can be accessed through a browser without needing to install additional applications.
How can I share my virtual tours?
You can easily share your virtual tours using a unique auto-generated URL in the format https://tour.canvascity.com/(Project-Name). Simply send this link directly to clients, collaborators, or stakeholders. We also provide an embed code (HTML) to seamlessly integrate tours into websites, blogs, or social media platforms, ensuring a professional and interactive viewing experience.
Can your 3D tours be integrated into websites?
Yes, our 3D tours can be seamlessly integrated into websites using an embed code. This allows visitors to explore the tour directly from the webpage without needing to leave it.
Will my link expire?
No, your virtual tour link will not expire unless specified otherwise.
How much does a VirtualSpace tour cost?
The cost of the service depends on the complexity of the project. For standard packages pricing, visit our pricing section on the website. We invite you to request a personalized quote based on your project’s needs.
Do you offer service plans or packages?
Yes, we offer different service packages tailored to various types of customers. We invite you to check the pricing section to review our packages.
How can I request a quote?
You can fill out our quote request form and we’ll get back to you.
GET A QUOTE
Can I see examples of your work?
Yes, we have a project portfolio where you can see examples of our virtual tours, 3D renderings, and other visualization solutions. You can access our portfolio on our website or request a specific sample based on the type of project you’re interested in.
SEE TOURS
Have you worked with real estate developers?
Yes, we have collaborated with real estate developers to create high-quality virtual tours and 3D renderings that help them preview and market their projects before construction. Our services have been used for property sales, investor presentations, and digital marketing.
Can I use my Meta Google to access my RealSpace tour?
Yes, you can access your RealSpace tour using your Meta (formerly Oculus) headset. Our virtual tours are compatible with VR devices that support WebXR, allowing you to experience them in full immersion. Refer to: How to set up the headset.
How can I set up my Headset?
To access your VirtualSpace tour using your Meta (Oculus) headset, follow these steps:
- Open the Meta Browser on your VR headset.
- Enter the URL of your VirtualSpace tour.
- Once loaded, select the VR Mode option to enable full immersion.
- Use your headset’s controllers to navigate and interact with the virtual environment.
Do you provide technical support if I have issues with my visualization?
Yes, we provide technical support to assist you in case of any issues with your visualization. Our team can help you with the setup, access, and optimization of virtual tours. You can contact us for personalized assistance
Where are you located? Do you serve international clients?
We are located in Miami, Florida, but we serve international clients. We work with companies and professionals from different countries, providing customized visualization solutions to meet their needs.
Can I schedule a meeting to learn more about your services?
Yes, you can schedule a meeting with our team to learn more about our services. We offer virtual and in-person meetings (depending on availability) to discuss your project needs and answer any questions.